L to R - Johan Segring, Solutions Architect and Managing Partner, STACK.aero and Greg Jarrett CEO & Partner, STACK.aero
Press Release
Atlanta, GA./ 12 March 2024 - STACK.aero, a technology platform streamlining business aviation workflows, is launching a collaboration with FL3XX, a digital aviation operations management system, at Schedulers and Dispatchers 2024, in Fort Worth, Texas. The companies are integrating customer and business data to improve business administration and commercial management workflows for mutual operator customers. Trip requests, quote generation and bookings generated in FL3XX Platform automatically merge with relevant customer account and relationship management, CRM, data from STACK.aero to present sales teams with richer customer profiles by automatically aligning with existing emails and call histories.
The integration enables users to harness data to augment sales processes, reporting and analysis for enhanced operational efficiency. Sophisticated digital quotations instantly incorporate customer preferences, workflows are automated, and elevated service levels are supplemented by leveraging the STACK. aero reporting and analytics modules for increased commercial awareness. In addition, the automated, two-way data flow removes the need for the double entry of information minimizing data input errors.
“We are creating a single source of truth as we remove silos to deliver consistency of data across the dual platforms. The flight requests, offers, and fixed bookings generated in FL3XX merge with STACK.aero client information to create a repository of data giving commercial teams clearer visibility and insight into their business activity. The easy-to-access data can inform business-critical decisions, support pro-active sales, and enhance productivity,”
explains Greg Jarrett, STACK.aero CEO.
Common customers who subscribe to both platforms can switch directly between the STACK.aero Account/Quote/Trip modules and the FL3XX Quote/Trip functionality for convenient access to real-time information through a single interface.
“In bringing together the unique capabilities of FL3XX and STACK.aero, we are directly addressing the challenges our operators encounter every day. We’re opening doors to new possibilities in how data informs decisions and enhances customer interactions. It’s about providing our clients with an experience that feels effortless and deeply intuitive, effectively bridging the space between achieving operational goals and exceeding customer expectations,”
says CEO and Founder, FL3XX, Paolo Sommariva.
The integration is currently in a pilot phase and is anticipated to be commercially available in Q2 of 2024, when existing customers can upgrade to the newly integrated feature. Current and new customers can meet with STACK.aero at the Schedulers and Dispatchers event to discover more about the integration’s benefits.
About STACK.aero
STACK.aero is a business operations system built on the foundations of the renowned Salesforce.com CRM technology, which improves and simplifies commercial processes for charter brokers, flight departments, operators and OEMs. From the initial request through to invoice generation, the digital management of the Trip Request Lifecycle ensures seamless commercial management from start to finish.
As a Salesforce OEM partner, customers benefit from the cybersecurity and world-class cloud services that underpin the technology. Yet, they only need to sign up with STACK.aero for a customized business operations solution that enhances familiar modules with customized tools designed to support business aviation.
More than 60% of the STACK.aero software is proprietary and purpose-developed for the business aviation sector. Stack.aero customizes the platform to meet each customer’s specific business needs.